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FAQs

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How do I make a purchase?
Select the item you want to purchase and click Add to cart.
Apply a voucher or discount code, if you have one.
Click Proceed to checkout.
Enter your shipping information and select a delivery option.
Click Proceed to payment and enter your payment details.
Click Place your order to complete the purchase.
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What payment methods can I use?
We accept Visa, Mastercard, and American Express debit and credit cards.
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What currency can I use to pay?
You'll be charged in the currency shown at checkout.
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Why was my payment declined?
Your payment might not have been processed for several reasons. Check your payment information is correct (including the billing address) and authorize the payment with your bank if required, or use a different payment method.
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Why hasn't my order gone through?
If you see an error message when you're at the checkout, please follow the instructions. If you continue to have problems, please contact us.
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